Frequently Asked Questions

If no videos were purchased, they will typically ship within 5-10 days. If videos were purchased, they will typically ship within 10-20 days.

Delivery to standard locations takes 10–20 days, while delivery to remote areas takes longer.

When your order ships, we will send the tracking details to your email so you can check the status at any time.

We currently accept PayPal payments; you can log in to PayPal to pay directly. Please feel free to contact us if you have any questions.

Currently, we only ship to the United States. We apologize, but the Lucky Spoon blind boxes are custom-made products and cannot be returned or refunded at this time. Therefore, the contents are randomly selected and requests for specific items are not supported. Please contact us if you have any questions.

After purchasing the video, you can contact us to choose whether to have it published on TikTok or send it to you separately.